We proudly offer worldwide shipping! Please note that we require an average of 7–15 working days to process and fulfill your order prior to dispatch. Rest assured we are doing everything we can to ship your order as soon as possible!

Once your order is dispatched, estimated delivery time ranges from 7 to 30 business days depending on your country or region. Please be advised that delivery schedules may be affected by holidays, natural disasters, pandemic situations and other unforeseen circumstances.

Information for Pre-order & Backordered Items

If your order contains any pre-ordered or backordered items, all in-stock goods will be shipped immediately. Pre-ordered and backordered items will be dispatched right after stock becomes available.

Therefore, if you ordered multiple items in a single order and only receive part of your shipment, please do not worry. The remaining items will arrive shortly.

Tracking Your Order

After successful order placement, you will receive a confirmation email. If you provide a mobile number, a text message will also be sent containing your tracking ID and package tracking link. You may also visit our Tracking Page to monitor your shipment status.

Please allow 3–7 working days for tracking details to appear in the system.

Incorrect Shipping Address Disclaimer

The buyer is responsible for ensuring the shipping address entered is accurate. We strive to speed up order processing and dispatch, leaving only a short window for address corrections.

If you believe you have submitted an incorrect delivery address, please contact us immediately via email: jihukeji22@jihutec.com

Returns

When placing an order with Top Trend Store, the buyer shall bear the return shipping cost for sending goods back to our store. Please refer to our Refund Policy for full return instructions.

Lost or Stolen Packages

Best Trends Online Store shall not be liable for lost or stolen packages.

If tracking information shows your package has been delivered to your address but you have not received it, please contact the relevant shipping carrier directly using the contact information shown on our Tracking Page to file a report.

If you need further assistance with this process, please reach out to our customer support team via email: jihukeji22@jihutec.com